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SHIPPING & RETURNS
SHIPPING POLICY
Shipping to Australia and New Zealand standard freight. Extra required for express, please send an email and call on the phone for the order if express freight is required.
RETURN & EXCHANGE POLICY
Items must be in original condition and proof of fault required. If a component of a full simulator malfunctions the client is required to send that component back to our office so we can test and rectify the issue and send back. This may take time, for example a projector failure needs to be serviced by an authorized agent, this time is outside our control. If a premium warranty is required that provides a replacement unit immediately then please ask for options.
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